At NSSRA we’re all about having fun in a safe and friendly environment that promotes a healthy, active lifestyle. This starts with our four Customer Service Standards, Respect, Teamwork, Responsiveness and Professionalism. These standards guide all NSSRA employees and volunteers in their interactions with participants, families, community members and each other.
These characteristics are the root of the quality service our participants and families anticipate, in addition to elevated attention on safety awareness. All employees and volunteers participate in safety training annually to ensure the well-being of staff as well as participants. In addition to a safe work environment, we strive to create several opportunities for staff to maintain a healthy lifestyle.